General terms and conditions Cave Rokin

These general conditions apply to all orders, deliveries and other services of Cave Rokin Wine & Liquorshop Amsterdam.

Identity of the entrepreneur:

Cave Rokin Wine and Liquor Shop

Rokin 60

1012 KV Amsterdam

Phone number: +31 (0)20 6250628

E-mail address:

CoC number: 33193095

VAT identification number: 819543718B01

Our general terms and conditions apply to all agreements concluded with us, unless explicitly agreed otherwise.

By placing an order you agree to these General Terms and Conditions.

Any general conditions of customers are hereby expressly rejected.

Personal data

The personal data that you provide to us through our website, for example by placing an order, we record in a file that we treat confidentially and in accordance with all applicable privacy regulations.

Your data will not be made available to third parties, unless this is necessary to carry out your order, on the basis of a statutory provision, or in an emergency, to the extent that in our reasonable opinion this is in your own interest.

All intellectual property rights relating to the website of Cave Rokin Wine & Liquor Shop Amsterdam, including those relating to the software, texts, images and sounds, belong to the website owners involved or to those from whom we have obtained a license.

This means, among other things, that it is not permitted to publish, reproduce and/or edit the information on the websites without our permission, except for personal use.

We will do our best to ensure that the website is virus-free as much as possible.

Delivery times

The delivery time is given as accurately as possible and starts after the agreement has been concluded, all necessary information for execution is in our possession and payment, if and insofar as this has to be done by order, has been made.

If the delivery time is exceeded, other than as a result of force majeure, we shall, after notice of default, be granted a reasonable period to fulfil our obligations.

If we have reasonable doubts about the payment capacity of the client, we are entitled to suspend our work, to postpone the delivery of goods and/or the delivery of services, until the client has provided security for the payment.

Only persons of 18 years and older can place orders via the website.

If products are delivered, our deliverer will ask for identification if there is any doubt about the age of the person to whom the order is delivered. Valid proofs of identity include a national passport and a European identity card. If the minimum age requirements are not met, our delivery driver is unfortunately forced to take the order back with him, after which at least the delivery costs of € 7.50 will be charged.

The entrepreneur will take the greatest possible care when receiving and in the execution of orders of products and in assessing applications for the provision of services.

We strive to deliver your order within three days, at the latest within five working days. We accept no liability for late delivery.

If delivery is not made within 30 days, the buyer reserves the right to cancel the order without further costs.

If the delivery is delayed, or if an order is not or only partially carried out, the consumer receives this within 30 days after he placed the order message. In that case, the consumer has the right to dissolve the agreement free of charge and is entitled to any compensation.

The risk of damage and/or loss of products rests with the trader until the moment of delivery to the consumer, unless explicitly agreed otherwise.

Returning your order can be within 14 days after placing the order.

Returning the goods delivered by us can only happen with our permission.

Any shipping costs of return are for the account of the buyer.

Orders through our Cave Rokin Webshop will be delivered in the Netherlands via for €7.50 to 10 kg. For more bottles corresponding delivery costs.

Orders abroad to current rates.

All prices shown on our website include 21% VAT.

Our products are intended for end users and it is not the intention that you resell them. We therefore reserve the right to refuse to deliver orders for reasons of our own, for example to potential resellers and to set a maximum limit on the quantities of certain items to be ordered.


Unless otherwise stipulated in the contract or additional conditions, the amounts owed by the consumer must be paid within 14 days after the conclusion of the contract. In the case of an agreement to provide a service, this period commences on the day after the consumer has received the confirmation of the agreement.

If the client does not pay an amount due on time, he is in default without any summons or notice of default being required and thus owes interest of 1% per month or part thereof, calculated from the due date of the invoice until the day of general payment.

We are not bound to any performance as long as the client is in default.

The client shall be responsible for all costs, whether judicial or extrajudicial, relating to collection, the latter amounting to a percentage to be determined following the then current (collection) rate of the Netherlands Bar Association, with a minimum of € 250.

The consumer has the duty to immediately report any inaccuracies in the payment details provided or stated to the entrepreneur.

If the consumer does not meet his payment obligation(s) in time, after he has been informed by the entrepreneur of the late payment and the entrepreneur has granted the consumer a period of 14 days to meet his payment obligations, after the failure to pay within this 14-day period, the consumer owes the statutory interest on the amount due and the entrepreneur is entitled to charge him for the extrajudicial collection costs incurred.

These collection costs amount to a maximum of: 15% over outstanding amounts up to € 2,500; 10% over the following € 2,500 and 5% over the following € 5,000 with a minimum of € 40. The entrepreneur may deviate from the amounts and percentages mentioned in favour of the consumer.

Applicable law

Our agreements are exclusively governed by Dutch law. Also if an obligation is wholly or partially performed abroad or if the party involved in the legal relationship is domiciled there.

All disputes arising from agreements with us will be brought before the competent court in Amsterdam, without prejudice to our right to bring claims against the buyer before the competent court according to the normal rules, and without prejudice to the provisions of article 100 of the Code of Civil Procedure.